Orders & Delivery
Q. Is there a minimum order value?
A. No, there is no minimum order value. You're free to order as little or as much as you want, and we'll do our best to deliver it to you promptly.
Q. Do you charge for delivery?
A. Delivery charges can vary depending on the place of delivery (free delivery if its less than 2 Km radius Rs 30 charged , for orders above 2 Km )
Q. How long will it take for my order to be delivered?
A. Delivery will be made within the stipulated delivery slot that is selected by the customer at the time of placing the order.
Q. What are your delivery hours?
A. We are operational between 5 AM to 9 PM on the app and our offline stores.
Q. What should I do if I receive a damaged or defective item?
A. Although we aim to offer the best products, if you receive a damaged, defective, or incorrect item, please contact our customer support team immediately at +91 8050002056.
Order Modifications & Cancellations
Q. Can I cancel my order?
A. Please be advised that orders can only be cancelled before they are sent your way to prevent any inconvenience. Once the order is on the way, it will not be possible to cancel it.
Q. Can I edit my order?
A. After placing the order, no changes can be made.
Q. Are there any conditions for order cancellation?
A. Orders can be cancelled anytime, except once they"re out for delivery. However, please note that we reserve the right to cancel orders if we suspect fraud or a violation of our terms of service.